It was a really great experience. They performed some work under warranty and it was just what I needed. I needed work done on my heater and the AC ended up being even colder after it was done. - Brain S (5 star review on Google)
I've been using Mercie J for probably 10 years now and they've ALWAYS offered me outstanding service at a great price! - Fred C (5 star review on Google)
Great service and easy to work with! - Stjepan A (5 star review on Google)
"I always feel comfortable with the Mercie J team and their recommendations." -Kevin with Dempsey Group Realty
The air conditioning in my wife’s car stopped working. I brought that car in to Mercie J for the first time and not only did Rick and his team at Mercie J properly diagnose and repair my problem. They also advised me on some regular maintenance that needed to be done that the dealer had failed to mention. I always feel comfortable with the Mercie J team and their recommendations to help my vehicles remain on the road long after I’ve made my final payment. Best automotive professionals in Phoenix! - Kevin D (5 star review on Google)
The Best! - Wayne H (5 star review on Google)
My first visit to Mercie J Auto Care was different then any other automotive shop I have been to. The lobby was clean and the staff greeted me with big smiles and were beyond friendly. I went in because I feared my brakes were bad. After the technicians and owner took a look at the car they explained the brakes to my vehicle have certain material that causes them to squeak once and awhile. They said I have about 70% of my brake pads still there. They didn't try to sell me new brake pads or anything. Rarely do you go to an auto shop and not get sold on something.
My second experience with Mercie J Auto was great as well. I called them to make an appointment. Once again worried I had some major issues because my steering wheel would shake at 10 miles an hour. We were in middle of scheduling an appointment when owner and Master technician walked by. Adele who I was speaking to grabbed them and they spoke to me over the phone. They said it sounds like I may have a bubble in my tire. They suggested to visit my tire guy. Once again didn't try to sell me. They have had my loyalty since both of my first transactions. P.S. They were right. My tire guy was able to fix my tire issue for free and my steering wheel does not shake. - Michael M (5 star rating on Google)