"Been taking my vehicles to these guys for years." -Lisa M.
Been taking my vehicles to these guys for years, the owners are honest and ethical and run their shop with integrity. Highly recommend. - Lisa M.
(★★★★★ on Google)
"I am driving away with a smile on my face!" -Kathleen M.
They fixed it right and then fixed it again when a part failed. I brought my Honda in last year and asked Rick to go through it and make it like new again--his team did. A part that they put in failed just recently and as I am setting in their customer lounge, they are finishing up the repair no questions asked with a smile on their faces. I am driving away with a smile on my face and a recommendation to call them anytime you have auto issues. - Kathleen M.
(★★★★★ on Google)
"Technicians are fantastic!" -James S.
Awesome folks! Reliable, honest, and outstanding customer service! The technicians are fantastic! - James S.
(★★★★★ on Facebook)
I will definitely recommend them!
I would like to Thank Mercie J for such personalized service. From the start, I was so grateful for your pick up and drop off service. They explained all the repairs. I will recommend to my friends and neighbors.
Thanks to the entire team at Mercie J!
I just had my Odyssey timing belt replaced at Mercie J and it went well. The service advisor Adele did great keeping me informed when they found a tensioner that also needed to be replaced. It was completed as promised and has been running great ever since. I am impressed with Ray the tech that actually did the job. My first time with the crew at Mercie J, and I will be back when my next vehicle issue comes up. Thanks to the entire team!
They have made a life long customer out of me!
My mom recommended I bring my car here as she was very pleased with the service she received. This was the first good sign, my mom is very particular about things, in a good way. Michelle was very helpful from the first phone call to me picking up my car. When I got there, Rick took a ride with me to hear the noise that my car was making, can't say I have had this happen where I have previously taken my car(dealership). He also went through all my old maintenance records that I have saved over the years. For the record I drive a 2008 Honda Civic SI. The problem with my car was diagnosed by the technician along with some other recommendations to improve the performance of my car. The information was texted to me with a written description along with pictures. I really appreciated that. I decided to have it all taken care of. They were able to complete the work in the same day, which I did not expect. When I picked up my car, all repairs were gone over with me by Michelle. I felt the pricing was very fair. I have to say, it was the first time I walked away from having my car fixed and not feeling like I was ripped off. As I drove away in my car, the first thought that came into my mind was how good my car was running. Thank you to everyone who works there. And thank you Ray for fixing my car and making it run better than it has in a long time. To say I'm pleased is an understatement. What I can say is that they have made a life long customer out of me.
"Refreshingly honest!" -Marjean J.
With prompt, fast and thorough service I would highly recommend bringing your vehicle here. Thanks for the refreshingly honest and up front handling of my issues.
"Wouldn’t take my vehicle anywhere else." -Gus
Wouldn’t take my vehicle anywhere else. Great work on my F250. Every one from the front office to the mechanics do a great job!
"I've been going there now for 22 years." -Sharon B.
Always honest and cordial. I've checked their prices, and they are always the most reasonable. They are reputable, especially among believers. I've been going there now for 22 years. For women, they are a safe business to deal with. Thank you all at Mercy J. - Sharon B. (5 star review on Google)
"Rick knew how to explain everything in layman’s term so that I could understand." -Maria G.
Michelle from Mercie J Auto and Rick were wonderful! I received the best service ever! From the very first phone call to the last call I was treated with friendly knowledgeable people and they even have a video you can watch on YouTube that gives you a mini tutorial on what their procedure or process is from beginning to end. Michelle and Rick the owner/head mechanic have excellent customer service. When Rick called to let me know what all my car needs he knew how to explain everything in layman’s term so that I could understand. Go to Mercie J Auto if you need a mechanic. They even have a shuttle to take you back home if you have to leave your car; what other mechanic offers that? Except the big companies that charge an enormous amount of money and at Mercie J auto they even have great prices! - Maria G. (5 star review on Google)
