What is a differential service? Welcome to Mercie J Auto Care, where compassion and craftsmanship come together. I'm Rick Smith, master certified technician. Now the idea of a differential is when you turn a corner, one wheel is going to turn slower than the other, because one has to travel farther.

Why is it important to check the oil before an oil change? Welcome to Mercie J Auto Care where compassion and craftsmanship come together. I'm Rick Smith, master certified technician. First of all, let me help you understand, as our cars are advancing, we’re trying to have the least amount of friction within the engine that we can.

What is a sealed transmission? Welcome to Mercie J auto care, where compassion and craftsmanship come together. I’m Rick Smith, Master certified technician. That’s a great question because I don’t think I’ve ever seen a sealed transmission. I think the misconception comes from the fact that it used to be all automatic transmissions had a dipstick that you checked just like you check engine.

How serious is a broken valve spring? Welcome to Mercie J Auto Care where compassion and craftsmanship come together. I'm Rick Smith, master certified technician. We just had an 2007 Chevy Suburban come in, 5.3 L engine and the concern was an intermittent misfire and a code of a P0303, which means a cylinder misfire on number 3.

Why does a radiator or a heater hose burst? Welcome to Mercie J auto care, where compassion and craftsmanship come together. I’m Rick Smith, Master certified technician.

How do I know if my Coolant needs to be replaced? Welcome to Mercie J Auto Care where compassion and craftsmanship come together. I'm Rick Smith, master certified technician.