Does it really matter if an Auto shop is clean? Welcome to Mercie auto care where compassion and craftsmanship come together. I’m Rick Smith, master certified technician. I think so. I think the couple of things happen when you have a clean shop.

How often should Ignition coils be replaced? Welcome to Mercie J auto care, where compassion and craftsmanship come together. I’m Rick Smith, master certified technician. Now I’m not sure if that question was intended to be "Should they be replaced regularly?" or "How often would they fail?"

I’ve been asked a lot about automatic transmission filters. Welcome to Mercie J auto care, where compassion and craftsmanship come together. I’m Rick Smith, master certified technician. So I’m basically going to share with you today why I am not a big fan of changing the filters in automatic transmissions.

What is a differential service? Welcome to Mercie J Auto Care, where compassion and craftsmanship come together. I'm Rick Smith, master certified technician. Now the idea of a differential is when you turn a corner, one wheel is going to turn slower than the other, because one has to travel farther.

Why is it important to check the oil before an oil change? Welcome to Mercie J Auto Care where compassion and craftsmanship come together. I'm Rick Smith, master certified technician. First of all, let me help you understand, as our cars are advancing, we’re trying to have the least amount of friction within the engine that we can.

What is a sealed transmission? Welcome to Mercie J auto care, where compassion and craftsmanship come together. I’m Rick Smith, Master certified technician. That’s a great question because I don’t think I’ve ever seen a sealed transmission. I think the misconception comes from the fact that it used to be all automatic transmissions had a dipstick that you checked just like you check engine.