Are aftermarket parts as good as OEM? Welcome to Mercie J, where compassion and craftsmanship come together. I’m Rick Smith, master certified technician. There’s two answers of that. Yes and no. It really does depend on the part.

Is my car Obi-Wan Kenobi? Welcome to Mercie J Auto care where compassion and craftsmanship come together. I'm Rick Smith, master certified technician. Oh I guess it wasn’t Obi-Wan Kenobi. The question was, "Is my car OBD1 or OBD2? or not OBD?

Now the reason this question came up is because I have elderly parents and my wife and I were concerned about their oxygen levels and so she wanted to get one of those things that goes on your finger to measure the oxygen level in your blood, so she googled oxygen sensor.

Scanners are a little bit like phones or computers. It all depends on what you have and how much horsepower they have.

What happens when a water pump fails? Welcome to Mercie J Auto Care, where compassion and craftsmanship come together. I'm Rick Smith, master certified technician. Now the primary responsibility of a water pump is it circulates coolant or antifreeze or radiator fluid through the engine, through the radiator and also circulating through the heater core, which is how you get heat inside the car.

We were recently asked, "What's up with 'Compassion' in your Tagline?" What does that have to do with Auto Repair you're wondering.