Today we’re working on a 2005 GMC Yukon. Welcome to Mercie J auto care where compassion and craftsmanship come together. I’m Rick Smith, master certified technician. Right now in Phoenix it’s running a little bit above 110°, so we all like to travel up to the woods into the mountains and kind of escape the heat a little bit.

Hello today we are replacing an engine in a 2013 Dodge Durango. Welcome to Mercie J auto care where compassion and craftsmanship come together. I’m Rick Smith, master certified technician. This job is not pleasant on the pocketbook, so I’d like to help you answer the question “Why does it cost so much?”

Today we’re working on a 2004 Jeep Grand Cherokee with an air-conditioning problem.

Good morning, the shops not quite open yet this morning so I thought maybe we’d take a walk-through and just see what we got here today. Welcome to Mercie J auto care, where compassion and craftsmanship come together. I’m Rick Smith, certified master technician and just to start things off, I read the from the Bible this morning from Psalm and said because I trust in the Lord my heart leaps with joy so I hope all of you your hearts leap with joy and that’s kind of a prayer for my family today as well.

If you’ve ever had the brakes on your car squeak, you probably wondered “what causes a squeak?” or “why does it do it?”

Hello, this morning we are replacing the belt on a 2004 F-2550 super duty Ford with a Power Stroke in it.