"They didn't try to sell me!" -Michael M.

My first visit to Mercie J Auto Care was different then any other automotive shop I have been to. The lobby was clean and the staff greeted me with big smiles and were beyond friendly. I went in because I feared my brakes were bad. After the technicians and owner took a look at the car they explained the brakes to my vehicle have certain material that causes them to squeak once and awhile. They said I have about 70% of my brake pads still there. They didn't try to sell me new brake pads or anything. Rarely do you go to an auto shop and not get sold on something.

My second experience with Mercie J Auto was great as well. I called them to make an appointment. Once again worried I had some major issues because my steering wheel would shake at 10 miles an hour. We were in middle of scheduling an appointment when owner and Master technician walked by. Adele who I was speaking to grabbed them and they spoke to me over the phone. They said it sounds like I may have a bubble in my tire. They suggested to visit my tire guy. Once again didn't try to sell me. They have had my loyalty since both of my first transactions. P.S. They were right. My tire guy was able to fix my tire issue for free and my steering wheel does not shake. - Michael M (5 star rating on Google)