"Thank you so much for treating her like family!" -Vanessa R.

I always receive great service from Rick and the team and I love Adele, she is so warm and welcoming! They have a wonderful caring way of handling their clients. My sister purchased an alternator online and I warned her the issue may not be the alternator. After much persuasion from me my sister brought her older Mercury to Mercie J and paid a nominal inspection fee while they dismantled the car to find the issue - I'm talking at least 5-6 hours and guess what they discovered her after market CD changer was drawing power from the battery even when the car was turned off. With my sister's permission they disconnected the CD changer and I'm pretty sure they charged nothing more than the inspection fee! She was able to return the uninstalled alternator and avoid an unnecessary repair that another shop likely would have done and charged her for despite it not actually being the problem. Thank you so much for treating her like family! - Vanessa R (5 star rating on Google)