Today we're working on an E-250 Ford van that has no power to the fuel pump. Welcome to Mercie J, where compassion and craftsmanship come together, I'm Rick Smith.

Now a number of vehicles have a fuel pump relay. This one does as well. The fuel pump relay however on this one is working perfectly fine so it's actually sending power back there.

Today we're working on a 2018 Mercedes C300 with a misfire. Welcome to Mercie J where compassion and craftsmanship come together. I'm Rick Smith, Master Certified Technician.

One of the trending comments on the internet has been every mechanic should do "this" before working on a car. Welcome to Mercy J where compassion and craftsmanship come together, I'm Rick Smith.

What is a tune-up? Welcome to Mercie J, where compassion and craftsmanship come together, I'm Rick Smith.

To be honest on our modern vehicles there really is no such thing as a tune-up. My grandfather told me that back in the twenties, they had ignition coils on the model A's or T's I believe, that actually made a humming noise. So you literally tuned the coils so they all sounded the same.

So first of all you can start by looking at the owner's manual and see what the factory recommendations are. There's typically going to be a couple of different levels in there. There's going to be normal service and severe service. Most people in most climates are actually going to be under the severe service.